Forum Functions & Functionality: Technical Problems & Known Issues
- Thread starter Yithian
- Start date
Are you using the latest version of Flash Player? I wouldn't think the built-in Search would be relying on Flash for user interactions, but the problem has to be something in the set of software involved in your transactions rather than the Search itself.
Another long shot theoretical possibility is that the Search requires some sort of JavaScript transaction to specify the search parameters, and you've got JavaScript disabled. Still, I'm not understanding why JavaScript should or would be involved in setting up a database search.
Another long shot theoretical possibility is that the Search requires some sort of JavaScript transaction to specify the search parameters, and you've got JavaScript disabled. Still, I'm not understanding why JavaScript should or would be involved in setting up a database search.
Just a heads up: I tried to access the board from mainland China a few times using mobile data public Wifi and hotel WiFi etc. In about 50% of cases I couldn't access the board because my IP address was banned.
Presumably this is blanket geographical IP banning and presumably anti-spam, but I'm worried it may discourage posters from that part of the world, of which we have a few.
Presumably this is blanket geographical IP banning and presumably anti-spam, but I'm worried it may discourage posters from that part of the world, of which we have a few.
(1) Did you get a message specifically stating you were denied access to the forum? Or ... ?
(2) When did these non-access incidents occur? I need to have a timeframe to target in checking whether any IP addresses you used were identical with banned / spammer accounts.
Bans are issued on specific IP addresses or sets of specific IP addresses associated with a (e.g.) spammer. I'm not aware that we have any ability to ban a range of IP addresses.
On the other hand ... Our security transactions are managed by an outboard resource (CloudFlare). I don't know whether CloudFlare imposes any blanket or range-wide blocks based on our ban actions.
(2) When did these non-access incidents occur? I need to have a timeframe to target in checking whether any IP addresses you used were identical with banned / spammer accounts.
Bans are issued on specific IP addresses or sets of specific IP addresses associated with a (e.g.) spammer. I'm not aware that we have any ability to ban a range of IP addresses.
On the other hand ... Our security transactions are managed by an outboard resource (CloudFlare). I don't know whether CloudFlare imposes any blanket or range-wide blocks based on our ban actions.
The error message was 'oops! We ran into a problem. Your IP address has been banned.'
It came up when trying to access the site using mobile network data (can't remember the carrier, sorry), and a couple of hotels.
There was no such issue with another hotel WiFi, a cafe and free airport WiFi in Kunming.
It came up when trying to access the site using mobile network data (can't remember the carrier, sorry), and a couple of hotels.
There was no such issue with another hotel WiFi, a cafe and free airport WiFi in Kunming.
There's been a wave of outgoing email failures over the last 24 hours or so. All seem to involve authentication failures in transmitting / transferring the email messages. Our lead tech admin has been notified.
Previous outgoing email failures were caused by excessive outgoing email volume for our (originally) no-cost email service tier. That was fixed by contracting for an economy-level email service tier. If we've now overflowed that higher service allotment (50,000?) it's a matter of service load, service capacity, and hence money.
Previous outgoing email failures were caused by excessive outgoing email volume for our (originally) no-cost email service tier. That was fixed by contracting for an economy-level email service tier. If we've now overflowed that higher service allotment (50,000?) it's a matter of service load, service capacity, and hence money.
The last incriminating bit of evidence has now been obtained (Thanks, Carlos ... ), and we know what caused the outgoing notifications to get shut off ...
Lordmongrove did it ...
His posting of a story linked to hindustantimes.com triggered the release of notifications, after which the security checkers at our outboard email service flagged the reference to a known spam / mischief point of origin as a potential problem and cut off our service as a precaution.
Our tech lead is in negotiations with our email service provider to see what can be done to resume notifications.
This is shaping up to entail additional security measures (e.g., CAPTCHA) on our email traffic, and it may take some time to get everything settled.
Lordmongrove did it ...
His posting of a story linked to hindustantimes.com triggered the release of notifications, after which the security checkers at our outboard email service flagged the reference to a known spam / mischief point of origin as a potential problem and cut off our service as a precaution.
Our tech lead is in negotiations with our email service provider to see what can be done to resume notifications.
This is shaping up to entail additional security measures (e.g., CAPTCHA) on our email traffic, and it may take some time to get everything settled.
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Bad @lordmongrove. Tch. 