Grandpa sues gambling company because grandson (17) gambled away over half a million euros
A 77-year-old Dutch man is suing gambling company Bingoal because his 17-year-old grandson was able to forfeit over 162,000 euros from grandpa's savings account in two months without the company intervening.
In total, the boy chased through over half a million from his grandfather's account with 18 different providers in that short period. The grandson had managed to access his grandfather's account.
The grandfather holds Bingoal first liable because that is where the most money went of those eighteen providers. The grandson also opened one of his first accounts there and the gambling company took little or no action for months, according to the grandfather.
According to lawyer André Bussink, Bingoal "seriously failed" in its legal duty of care in this case. He refers to an article of law stating that providers must suspend a gaming account "upon reasonable suspicion that the player may cause harm to himself or his loved ones through excessive participation or gambling addiction".
Bussink's client not only demands the 162,500 euros back; he also wants damages. That consists of the hundreds of thousands of euros his grandson lost with the other providers.
The 77-year-old man argues that most of that damage would not have occurred if Bingoal, a Belgian gambling company also licensed in the Netherlands, had fulfilled its obligations immediately.
Minors are not allowed to gamble by law, partly because they are at extra high risk of addiction. But the associated identity and age verification is limited in practice.
In this case, according to lawyer Bussink, it was enough for the boy to send a copy of his father's passport to get started. He could access his grandfather's money because his father managed grandfather's digital banking and he had swiped the pin codes.
On his first day of play, almost exactly a year ago, he immediately lost 17,500 euros at Bingoal. In the weeks that followed, the losses mounted at lightning speed. Mainly because he had set the playing limits to the absolute maximum. This allowed him to deposit 30,000 euros a week into his account and gamble online at Bingoal for 18 hours a day.
Translated with DeepL.com (free version)
https://nos.nl/artikel/2512040-opa-...inzoon-17-ruim-een-half-miljoen-euro-vergokte